Privacy information for campaign enquiries and update registrations. Last updated: 12 November 2026.
Who handles your information?
Save Our Shops Gold Coast uses information submitted through this website to manage campaign enquiries and registrations of interest in updates. For a privacy question or request, use our contact form.
What we collect
- Information you enter in forms, which may include your name, email address, enquiry or message, and update-consent choices.
- Technical information recorded by the website, security tools and hosting service, such as request times, IP addresses and browser information.
- Administrative cookies used when authorised website users log in or manage the site.
Why we use it
We use enquiries to understand and respond to the request, and registrations to record interest in campaign updates. We may use information to maintain the website, manage security, correct records and meet applicable obligations. We will seek your permission before publishing a personal story or photograph or passing your details to a journalist.
Where form entries are stored
Forms are handled by Forminator within this WordPress website, hosted on WPMU DEV. Entries and consent choices are stored in WordPress and can be accessed by authorised campaign administrators and the service providers needed to host and maintain the site. Hosting and backup arrangements may involve processing outside your immediate location.
An external mailing service is not connected yet. Submitting the update form records your interest; it does not mean an automated newsletter service is already operating. Email notifications from the forms are not connected at this stage, so a submission may be reviewed in the website’s administration area rather than delivered to an email inbox.
Sharing and third-party links
We do not sell form-submission details. We may disclose information to service providers needed to operate the site, with your permission, or where required by law. Links to Council, news publishers or other external services take you to sites with their own privacy practices. A future donation platform will have its own information and payment terms.
Your choices
You may ask to access, correct or remove information you submitted, or withdraw your interest in updates, through the contact form. We may need enough information to identify the record and confirm the request. Some records may need to be retained for a valid operational or legal reason.
Keeping information
We will review campaign records and retain them only while needed for the purpose for which they were collected, website administration or applicable obligations. Administrators should avoid collecting unnecessary personal or sensitive information. Please do not send confidential legal advice, financial account details or other sensitive documents through a general campaign form.
Changes
This information may be updated as the campaign’s services change. If an external mailing or donation service is introduced, we will update the relevant forms and privacy information.